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Frequently Asked Questions
About Remote Operations

  • Where does my data go when I plug in to the device?
    When devices find a direct connection to each other, their information will be encrypted between each other with no server in between. However, if devices are relayed and can find no direct connection, a small amount of information will be relayed to a centralized server and sent back to the devices.
  • Do I need a license to use my device?
    Every network will be required to have a license assigned to them for a device to be activated. Each network has an unlimited amount of devices allowed and devices can be in as many networks as needed.
  • Where do I purchase a license?
    Single Network Licenses can be purchased through our web portal located at and can be managed through the billing portal. Licenses can be purchased on an "as needed" basis by a set time duration in days or purchased in bulk yearly.
  • How is my data secured?
    Packets are end-to-end encrypted and are never read by the root servers or management servers. Every packet is encrypted using 256-bit Salsa20, and keys exchanged between devices to authenticate and create their paths of transport through Poly1305 message authentication code. theBRIDGE creates a “transparent” LAN for your networks. Devices on LAN network will think of theBRIDGE as an unmanaged ethernet switch, and will send their data freely across the devices ethernet (or LAN) connection. theBRIDGE takes all of your traffic going into the device, finds a path over the internet using root servers located around the world, and finds you the strongest and fastest path of communication to each other.
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